Business Process Management (BPM)

BPM imparts agility to business by architecting business infrastructure services and orchestrating business processes through middleware, process management and process enabling technologies. BPM provides compelling value proposition to customers by dramatically reducing process lead times, providing process transparency and reducing process costs.

At strategic level there is a need to deliver a technology platform for the business community to “Manage by Business Processes and not just by Business Transactions”. To this effect, an innovative blend of Business Process Management (BPM) and Service Oriented Architecture (SOA) needs to be employed to deliver a network of distributed business services (as Engineered Capabilities) that can be linked together dynamically to deploy an end-to-end visible business – thereby attracting early benefits out of emerging market opportunities.

It requires business processes to be agile and flexible enabling organizations to respond to rapidly changing market dynamics. BPM solutions and services help organizations manage business risk through the use of standardized platforms and technologies which can be scaled as per business needs. Operational efficiency involves resourceful utilization of already deployed infrastructure and an architectural foundation that reduces development and maintenance costs, thereby cutting down overall IT expenditure.