Application Maintenance and Support

According to the Forrester, Global enterprises spend almost $5 in application maintenance for every $1 spent on new application development. Their report states that large enterprises spend an average 73% of their IT budget on application maintenance. It is implicit that Application maintenance presents the most potential for cost savings in global enterprises.

Datassay’s global delivery model is well equipped to help enterprises maximize their IT budgets from business-critical investments made in the past. At Datassay, we have evolved processes to handle transitions and knowledge transfers seamlessly with our customers.

We perform detailed root-cause-analysis to remove redundancy processes, identify reusable assets, identify high impact & volatile code components and adopt a long-term view when deploying fixes to customer applications. Our metrics driven processes covers business continuity and disaster recovery for our customers we employ a suite of tools to manage customer engagements effectively. This approach ensures alignment with customer expectations as well as reduction of risks.

Datassay thus assumes complete ownership for the application maintenance and acts as an extended offshore arm of the customer. We have been providing Application Maintenance & Support services to the industries and our service model is designed to ensure availability of systems for use, reduce maintenance and support efforts, improve scalability and increase throughput by improving productivity over time.

Our suite of Application Maintenance & Support services include:

  • 24×7 production support
  • Application enhancement request management
  • Upgrade of application platforms
  • Application Database Migration